How CyberConnect handles platform data.

This privacy page explains the categories of data CyberConnect uses to run IT training, service requests, expert workflows, authentication, payments, and admin operations.

Website operator

This website is operated by CyberConnect. Contact: support@cyberconnect.pro. Registered address: 351KA, RANIDIHA SIKTAUR ROAD, NEAR PS PUBLIC SCHOOL, BEHIND GD Enclave, PAKRIHWA KHORABAAR, Gorakhpur, Gorakhpur, Uttar Pradesh - 273010, India.

Information we collect

CyberConnect may collect account details, name, email address, selected role, request content, expert responses, payment ledger records, subscription status, authentication events, and audit activity needed to operate the platform.

How we use information

We use information to authenticate users, enforce role permissions, process requests, manage negotiations, record payments and subscriptions, prevent abuse, improve platform reliability, and support security investigations.

Protection and retention

The platform uses password hashing, secure cookies, CSRF protection, role-based access control, admin MFA, activity logs, request limits, and protective headers. We retain information only as long as needed for service delivery, legal, tax, dispute, and operational purposes.

Sharing

Request details are shared only as needed for platform workflows, such as showing open requests to eligible experts or showing expert responses to the requester. CyberConnect should not sell personal information.

Legal, dispute, and safety disclosure

If a legal issue, security investigation, dispute, fraud concern, court order, law-enforcement request, or competent authority request arises, CyberConnect may preserve, review, export, and disclose relevant account and platform records where legally required or reasonably necessary. These records may include name, email, phone number, role, profile details, country, address or location, organization, registration date, request and work history, disputes raised by or against the user, payment ledger references, NDA/confidentiality records, IP addresses, session metadata, device or browser user agent, and audit logs.

User choices

Users can request account or data handling assistance by contacting support@cyberconnect.pro. We may need to verify identity before processing account, correction, or deletion requests.